Privacy Policy

1. Introduction

CaseMovers ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and contact information
• Professional credentials and organization details
• Case-related information and documents
• Communication records within the platform
• Usage data and activity logs

3. HIPAA Compliance

As a HIPAA-compliant platform, we maintain strict standards for handling Protected Health Information (PHI):

• All PHI is encrypted in transit and at rest
• Access to PHI is restricted to authorized users only
• We maintain detailed audit logs of all PHI access
• We conduct regular security assessments
• We have signed Business Associate Agreements (BAAs) with all covered entities

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues
• Comply with legal obligations

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With your consent or at your direction
• With authorized users within your organization
• To comply with legal obligations or court orders
• To protect our rights, privacy, safety, or property
• In connection with a merger or acquisition

6. Data Security

We implement comprehensive security measures:

• Industry-standard encryption (256-bit SSL/TLS)
• Secure data centers with 24/7 monitoring
• Regular security audits and penetration testing
• Employee training on data protection
• Incident response procedures
• Multi-factor authentication options

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it according to industry best practices.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to certain uses of your information
• Export your data in a portable format
• Withdraw consent where applicable

9. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. You can control cookie preferences through your browser settings. Essential cookies required for service functionality cannot be disabled.

10. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children. If we learn we have collected such information, we will promptly delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us:

Email: alex@casemovers.com